router help

[PowerGloveClock]

I just bought a new laptop and a router and we're trying to hook it up but for some reason it's not working, we followed all the directions but it's just not working, help

[TremcladClock]

Did you remember to flip the WLAN switch on the laptop?

Or are you trying to plug it into an Ethernet-type cable?

[PowerGloveClock]

it's telling me to unplug the ethernet cable from the computer then plug it into the router the plug in the cable ,that came with it , into the computer. then plug in the power. I did all that in the order it told me to. my laptop AND the computer say they have service but if you try to connect to the internet it says cannot connect to internet, I had to undo everything and put it back the way we had it before so I could post this thread and check for replies.

[PowerGloveClock]

okay I got it to work thanks to some 7 year old on youtube